Frequently Asked Questions

• Is the Aerise inflatable tent waterproof?

  

  Yes! Waterproof fabric, covered zippers and sealed seams ensure both water tightness and wind resistance for your inflatable tent.

• What fire safety class do Aerise inflatable tents have?

  

  Our inflatable tents are certified as flame-retardant according to the European standard DIN EN 13501-1. 

• Can the Inflatable Tent Be Printed With Different Designs Inside and Out?

  

  Yes! The sidewalls of your inflatable tent can be printed with different designs on the inside and outside.

• How many people are needed for set-up?

  

  Using an electric air tent pump, the Aerise inflatable tent can be set up by one person.

• What Warranty Do I Have?

  

  The statutory warranty applies as standard: Two years from the date of purchase, covering defects present at the time of delivery.

   

  In addition, Aerise offers a 15-year spare parts guarantee. This means: if you need spare parts within 15 years and they’re still available, we will supply them. This spare parts guarantee is independent of the statutory warranty and does not cover free repairs or replacements, but ensures long-term availability of parts.

   

• Where Are Aerise Inflatable Tents Manufactured?

  

  Aerise tents are produced at our European production sites. This allows us to maintain high quality standards, ensure short transport routes, and support a resource-efficient supply chain.