Frequently Asked Questions

FAQ

Whether you’re looking for technical specifications, user guidance, or personalisation options— our FAQ section offers concise information on our products and services. Select the relevant category to jump straight to your answer.

Inflatable Tents

Find an overview of available sizes, use cases, and product certifications.

  • What Tent Sizes Are Available from Aerise?

    Our standard range includes the following tent sizes: 3×3 m, 4×4 m, 5×5 m, 6×6 m, and 7×7 m.

  • Can I Leave the Inflatable Tent Set Up for an Extended Period?

    The Inflatable Tents are not designed for continuous use. If used over several days, the tent may lose pressure, potentially compromising stability. For extended use, the Inflatable Tent should be regularly checked for pressure loss and reinflated if needed.

  • Can Multiple Tents Be Connected Together?

    Yes, they can. Using the connection element accessory, any number of inflatable tents of the same size can be linked together.

  • What Fire Protection Rating Do Aerise Inflatable Tents Have?

    Our inflatable tents are certified as flame-retardant in accordance with German standard DIN 4102-B1 and international standard CPAI 84.

  • What Wind Loads Can Inflatable Tents Withstand?

    With correct and proper anchoring, depending on the size, our tents are wind resistant up to 60 km/h; tested and verified in a professional wind tunnel.

  • Are Aerise Inflatable Tents UV-Resistant?

    Our inflatable shelters are built for high durability and optimal performance. The textiles used are extremely robust and long-lasting. They have been thoroughly tested under various conditions. With a UV protection factor (UPF) of over 50 and a lightfastness rating of 5–6 according to DIN EN ISO 105-B02, they meet the highest standards for quality and resilience.

Set-Up & Use

Learn how to set up without tools or electricity, and explore options for anchoring, repair, and transport.

  • How Long Does It Take to Set Up an Aerise Inflatable Tent?

    The set-up time for an inflatable tent depends on its size and the type of pump used. For models with the One-Pump System, the set-up time with the electric pump is

    • 6 - 9 minutes for the XD3 tent,
    • 3 - 5 minutes for the XD4 tent,
    • 7 - 10 minutes for the XD5 tent,
    • 10 - 15 minutes for the XD6 tent and
    • 20 minutes for the XD7 tent.

     

  • Is a Mains Connection Required to Set Up and Use the Inflatable Tent?

    No, no mains connection is required. The inflatable Tent can be set up using a hand pump or a battery-powered electric pump and does not require continuous inflation for use.

  • How Can I Secure Aerise Tents in Severe Weather? What Anchoring Options Are Available?

    We offer various anchoring solutions to secure your inflatable shelter on different surfaces.

    On soft ground, the tent can be securely fixed using the anchoring set, which includes pegs and ropes. For hard surfaces or high wind conditions, we recommend the use of water ballast barrels, wall ballast weights, or ring weights.

  • What Should I Do If My Tent Is Losing Air?

    Check that all valves—including the pressure relief valve—are properly closed. If the tent continues to lose air, replace the affected air bladder. Alternatively, the damaged tube can be repaired using adhesive and fabric patches. Glue, patches, and a replacement bladder are included in the tent’s delivery contents. If air loss persists despite these measures, please contact us directly.

  • How Are Aerise Tents Transported?

    Thanks to their lightweight construction and compact pack size, our inflatable tents are easy to transport. Only 1 to 2 people are needed. The inflatable tent fits easily in a car or service vehicle.

     

Personalisation

Everything you need to know about customising your inflatable tent— including colour options, printing techniques, and design possibilities for Aerise® tents.

  • What Colours Are the Inflatable Tents Available In?

    Colour options for inflatable tent: black, white, grey, blue and red shown next to structure

    We produce our inflatable tents in 12 standard colours. Custom colours and individual colour schemes are available on request.

  • What Printing Methods Are Available?

    Depending on your design, we use one of two standard printing techniques for Aerise tents.

     

    Full-surface, photo-realistic designs are printed using dye sublimation, In this process, the dye is vapourised into white fabric, allowing the colour to deeply penetrate the fibres. The result is a highly durable, vibrant finish that resists scratching.

     

    Smaller, simpler designs such as logos or text are usually applied using thermal transfer printing. This technique uses heat to transfer the design onto the Inflatable Tent in the form of a pre-cut film.

     

  • Can the Inflatable Tent Be Printed With Different Designs Inside and Out?

    Yes! The side walls of your Inflatable Tent can be printed with different designs on the inside and outside.

General

Information about the production site, purchase process, and warranty services for our inflatable tents can be found here.

  • Where Can I Buy Inflatable Tents by Aerise?

    To purchase an Aerise Inflatable Tent, please contact our sales specialists.

     

  • What Warranty Do I Have?

    The statutory warranty applies as standard: Two years from the date of purchase, covering defects present at the time of delivery.

    In addition, Aerise® offers a 15-year spare parts guarantee. This means: if you need spare parts within 15 years and they’re still available, we will supply them. This spare parts guarantee is independent of the statutory warranty and does not cover free repairs or replacements, but ensures long-term availability of parts.

  • Where Are Aerise Inflatable Shelters Manufactured?

    Aerise Tents are produced at our European production sites. This allows us to maintain high quality standards, ensure short transport routes, and support a resource-efficient supply chain.

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